Shipping & Turn Around
How long does it take to ship my order?
All items listed on the website are in stock and ready to ship, unless otherwise indicated on the product detail page. Custom color rope has a lead time of 14 days unless otherwise indicated in the product description.
All rope is actually cut to order. Orders are shipped as fast as possible, usually within 24 hours. The shipping and arrival dates shown in our shopping cart are best guesstimates and not guaranteed.
All orders are shipped via USPS Priority Mail, which usually takes about 3 business days to reach its destination in the US. International shipping can vary dramatically and can take anywhere from 2 weeks or longer.
Since we have no control over USPS, all we can do is rush your order out the door. Once it's handed off to our carrier, it's up to them to meet their delivery times. Again, the delivery dates shown in your cart are our best guesstimates. Shipping delays are commonly affected by busy mail seasons, worker slowdowns, weather, etc.
Shipping Requirments
- All orders are shipped via USPS Priority Mail
- Most of the time we use an actual white and red USPS Priority Mail box
- All orders require your name, full address, and a phone number in case the common carrier needs to contact you
- If your order is returned as undeliverables, we will contact you via the email you used when placing your order
Free Shipping
Free Priority Mail shipping is offered on all purchases greater than $100 USD.
Orders less than $100 USD have a flat $9 shipping charge.