Cancellations

Cancellations of Rope Orders

• Orders of standard length in-stock rope can be canceled and refunded at any time before they are shipped.
• Orders of custom cut lengths of in-stock rope can be canceled and refunded at any time before they are cut.
• If your custom rope length is already cut, we can only refund it if that custom length can be recut into a standard size.
• Custom color rope can be canceled and refunded before we begin dying it. Once we start they dying process, it cannot be refunded.