Returned items must still be in new condition without any indication that it was used or worn. The refund is given after the item is inspected upon return.
Your refund will be for the total product amount paid; you will not be refunded for shipping or handling costs.
You will need a Return Authorization from us for the return
You must pay your own return shipping, handling, and insurance fees to us in New Jersey.
Returns are Inspected and Processed within 5 Business Days
Credit is issued to your original method of payment and you will receive an email confirmation.
Custom made items, and custom cut rope lengths may not be returned.